Basement Watchdog Big Dog CONNECT Resources

Information at Your Fingertips

  • Download the full manual or more abbreviated documents that apply to your issue
  • Maintain your equipment properly to help prevent future problems and unwanted costs
  • Find the right troubleshooting guide, the first step to tackling any unfamiliar problem


Call on Our Experts

For customers who need more help troubleshooting their issue, give our customer service pros a call at (800) 991-0466, Option 3. The Basement Watchdog industry-leading service department, located here in the U.S., is staffed by a team of experts who can help you through the installation process for your Basement Watchdog pump and we offer free support throughout the lifetime of your product. Our top priority is to provide you with the best customer experience anywhere.